Epicor Software Case Study: Concordia Publishing House

Concordia Publishing House (CPH) is the publishing arm of The Lutheran Church-Missouri Synod (LCMS), and was organized in 1869 to provide resources for Christian worship, education, and nurture. CPH is organized to support its core competencies of Product Development, Customer Care, and Distribution. The company boasts benchmark levels of customer loyalty and workforce engagement. The company has always been committed to using the very best present state technology to serve customers with benchmark levels of service and product. As part of the goal to remain at the forefront of technology, Concordia made the decision to implement Epicor Enterprise, including Epicor Precise POS.